Delivery Information

We want your logs to arrive quickly, safely and ready to burn. Here's everything you need to know about our delivery service.

Standard orders Free next day DPD delivery on all orders placed before 2pm Monday to Friday.

Orders placed after 2pm Will be delivered the following working day.

Pallet orders (8 or 10 boxes) Delivered within 48 hours via pallet network.

Pallet delivery — important information Pallet deliveries are kerbside only. This means the driver will deliver to the nearest accessible point at the edge of your property — they are unable to bring the pallet through gates, down paths or into back gardens. Please ensure someone is available to receive the delivery and that there is clear vehicle access to your property. If you have any access concerns please contact us before ordering.

UK mainland delivery only We deliver to all UK mainland postcodes. We are unable to deliver to Northern Ireland, Scottish Islands, Isle of Man, Isle of Wight or Channel Islands.

Tracking You will receive a DPD tracking notification on the day of delivery with a one hour delivery window.

Delivery days Monday to Friday only.

For any delivery queries please contact us via the Contact page.